Deposit requirements
Unless stated otherwise, bookings made through www.diamantina-travel.com.br/ are on a demand basis. Once your request has been made the local partner will check availability and will then inform you of the status of your booking request. Travellers will then have 48 hours to secure the booking with their credit card details.
The booking will be confirmed with the credit card information and the total balance owing on the booking is payable directly to the hotel upon arrival. Please note that not all establishments accept credit cards, if payment methods are not stipulated on the listing then please enquire with the local partner.
Please note that 100% of the booking will be charged upfront to the client’s credit card for transfers.
Booking Cancellations
Confirmed bookings may be cancelled by the traveller but the stipulated cancellation policy for that booking item will apply. A booking will only be considered cancelled upon written acknowledgement from the local operator. Should the policy be unclear, please contact the operator before securing your booking.
Payment
All bookings are secured by a valid credit card only and payments are made directly to the service / accommodation provider upon arrival / departure unless agreed otherwise.